Glasford International Coöperatief U.A. (hereinafter “GLASFORD”) operates the Website.
Privacy and data protection of the Website’s Users are extremely important to GLASFORD. Therefore, GLASFORD is committed to the appropriate protection and use of Personal Data that has been collected online.
This privacy and cookies policy (Hereinafter “Policy”) informs the User of GLASFORD’s policy regarding the collection, use, and disclosure of Personal Information of the User of the Website.
By using this Website and/or providing Personal Information, User agrees to the collection and use of his/her Personal Data in accordance with this Policy.
This Policy may be modified at any time, therefore the User must refer to the latest version of the Policy before any use of the Services.
1. DEFINITIONS:
“Applicable Regulation”: is the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data
“Cookies” are small text files which help the User’s browser navigate through the Website. The Cookie file is generated and sent to the Users browser from the Website and it is accepted and processed by the User’s browser. It is then stored on the User’s computer hard drive by the browser.
“IP Address” (Internet Protocol address) is a number assigned to the User’s computer by his Internet Service Provider (ISP) when it is accessing the Internet.
“Personal Data”: is a personal information that identify the User as an individual or relates to an identifiable individual.
“User”: is the visitor of the Website.
“Website”: is the website accessible through the internet address https://www.glasford.com
2. DATA CONTROLLER AND CONTACT:
The Personal Data controller is Glasford International Coöperatief U.A. (GLASFORD) which has its principal office at Krijn Taconiskade 430, 1087 HW Amsterdam, The Netherlands.
Glasford International Coöperatief U.A. is not providing any services to clients but only to the members and associates of the Glasford International® and each member or associate of the Glasford International® network is a separate and autonomous legal entity.
Glasford International Coöperatief U.A. is not responsible and will not be liable for any action or inaction and any Personal Data collection and processing done by an entity part of the Glasford International® network and this entity would be solely responsible for its actions and should be contacted directly.
For any question about this Policy or the protection of his/her Data, the User can contact GLASFORD at compliance@glasford.com.
3. PERSONAL DATA COLLECTED:
GLASFORD may collect Personal Data related to the User such as:
3.1. Personal Data provided directly by the User
GLASFORD may collect the User’s Personal Data that are provided voluntarily by the User, for example when the User contacts GLASFORD by email through its mailbox info@glasford.com
3.2 Personal Data obtained indirectly and automatically by GLASFORD
While the User is browsing the Website, GLASFORD and its service providers collect various personal information related to the User.
3.2.1 Log data
Like many website operators, GLASFORD collects information that the User’s browser sends whenever one visits the Website (”Log Data”).
This Log Data may include information such as the visitor computer’s Internet Protocol (“IP”) address, browser type, browser version, characteristics of the devices used to connect the Website, the visited pages of the Website, the time and date of the visit, the time spend on those pages and other statistics.
3.2.2 Cookies
Like many sites, GLASFORD uses cookies to collect information to remember the USER’s computer or device and to serve a number of purposes:
a) Essential cookies
Essential cookies enable the User to browse the Website and to use its services and features. Without these absolute necessary cookies, the Website will not perform as smoothly as it should to and GLASFORD may not be able to provide the Website or certain services or features.
b) Preference cookies
Preference cookies collect information about the choices and preferences of the User, and allow GLASFORD to remember language or other local settings and customize the Website accordingly. These cookies help GLASFORD to enhance the experience of the User of the Website.
c) Analytics cookies
Analytics cookies collect information about the use of the Website by the User and help GLASFORD to improve the way it works.
d) Social media cookies:
GLASFORD could use social media cookies to integrate social media sharing tools into the Website or links to the social media website.
The User should review the terms of use and Privacy Policies of these social media websites to be informed how they use the User’s information as through these social buttons, these sites may provide non-personal information such as log information about the user’s online activities.
e) User’s acceptance or rejection of cookies:
At any time, the User may modify his/her wishes regarding trackers by configuring its browser to accept or refuse trackers. In order to do so, the User may consult the following pages to find more information about deleting cookies on the most common browsers:
– Internet Explorer see: http://support.microsoft.com/kb/278835
– Safari see: http://support.apple.com/kb/PH5042
– Safari for iPad and iPhone see: http://support.apple.com/kb/HT1677
– Firefox see: http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
– Chrome see: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
– Opera see: http://www.opera.com/browser/tutorials/security/privacy/
To learn more about cookies and how to manage and delete them, further information can be found in the User’s browser’s helpfile or through the website www.allaboutcookies.org.
The cookies’ setting chosen by the User may modify or limit access to the Website or may limit its use. GLASFORD will not be responsible or liable for such limitation or impossibility of using the Website.
4. THIRD PARTY SERVICES
4.1. Social media buttons
GLASFORD may use “social buttons” which are buttons for third party social media websites. Such is the case for instance of “Like” and “Share” functionalities offered by social medias such as “LinkedIn”, “Facebook”, “Twitter”, etc.
Social media which offer these functionalities may identify the User even though the User does not use these functionalities on this Website. Indeed, such functionalities allow social media websites to track information about the User’s browsing on this Website whenever the User’s social media account is active while browsing this Website.
GLASFORD do not control how these social media websites collect personal data while the User is browsing GLASFORD’S Website. The User should review the terms of use and Privacy Policies of these social media websites to be informed how they use the User’s information as through these social buttons.
– Facebook : http://www.facebook.com/about/privacy/
– Twitter : https://twitter.com/privacy
– Linkedin : http://linkedin.com/legal/cookie-policy
4.2. Google analytics
GLASFORD uses Google Analytics to collect and analyse information about uses of the Website and report on activities and trends in order to measure the Website performance and improve it.
This service may also collect information regarding the use of other websites, apps, and online resources. More information about how Google Analytics uses user data can be found here: https://support.google.com/analytics/answer/6004245 and here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
In order to provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
4.3. Mapbox
GLASFORD uses Mapbox application to display interactive maps in order to provide the User with maps for example maps showing where GLASFORD members and associates are based.
When the User browse a page that display such map provide by Mapbox, the User’s browser is in direct contact with Mapbox and its servers. Mapbox may collect User’s Data.
Mapbox may use the User’s Data. More information about how Mapbox uses user data can be found here: https://www.mapbox.com/privacy/
If the user does not want Mapbox to collect and process his/her Data, he/she can disable JavaScript in his/her browser settings. However, in such case, he/she will not be able to use the maps and map viewer provided by Mapbox.
4.4. AddToAny
AddToAny is an application used by GLASFORD to implement social media buttons in order to help the User to share content from the Website on social media websites and applications.
AddToAny may use User’s Data. More information about how AddToAny uses user data can be found here: https://www.addtoany.com/privacy
5. PURPOSE OF THE COLLECTION AND PROCESSING OF DATA:
GLASFORD may collect, gather, process and store Personal Data collected via its Website for the following legitimate purposes:
– to enable the User to browse the Website,
– to manage and improve the Website,
– to manage and respond to any request the User submits through the Website,
– to analyze personal data for business reporting,
– to respect and fulfill GLASFORD legal obligations
– to make available sharing tools for social media websites where the User has agreed to the sharing of such information
6. LEGAL BASIS OF THE COLLECTION AND PROCESSING OF DATA:
GLASFORD collects and processed Personal Data of the User in compliance with the Applicable regulation and relies on one of the following circumstances:
1/ to comply with a legal obligation
2/ to perform a contractual obligation
3/ to protect the vital interests of an individual
4/ for the purpose of the legitimate interests of GLASFORD, so long as it does not outweigh the User’s interests
5/ with the consent of the User
7. DATA RETENTION PERIOD:
GLASFORD keeps the User’s Data only for the necessary for the purposes envisaged, in accordance with the Applicable Regulation.
8. RECIPIENTS OF THE DATA:
The Personal Data collected and processed during the browsing of the Website are sent to GLASFORD as well as :
- GLASFORD’s sub-contractors allowed to host and store User’s Data on their servers and ensure the security of the infrastructure,
- GLASFORD’s service providers in order to facilitate services they provide to GLASFORD such as website hosting, data analysis, email delivery, auditing, and other services,
- Third-party application and services accessible from the Website if the User has given his/her consent during the use of the applications or services,
- Public, administrative or judicial authorities especially if the Personal Data is requisitioned.
9. LINKS TO OTHER WEBSITES:
The Website includes links to third-party websites or services such as social media websites or GLASFORD members websites that are not under the control of GLASFORD and are operated by third parties.
The User accepts and acknowledges this Policy does not apply to the third-party websites or services. Therefore, GLASFORD cannot be held liable for the personal data collection and processing that are operating by these websites which have their own data protection policies if any.
10. PERSONAL DATA SECURITY AND INTEGRITY
The security of the Personal Information is important to GLASFORD which has reasonable security measures to protect personal information from loss, destruction or alteration, but the User must keep in mind that no method of transmission over the internet, or method of electronic storage, is 100% secure. While GLASFORD strives to use commercially acceptable means to protect Users personal information, GLASFORD cannot guarantee its absolute security.
11. INTERNATIONAL DATA TRANSFER OUTSIDE EUROPE
The User is informed and accepts that the Personal Data may be transferred to service providers, subcontractors, and partners located outside the European Union. Prior to the transfer, and in accordance with the Applicable Regulation, GLASFORD would take the measures required to obtain the necessary guarantees for the security of such transfers to countries that do not provide an adequate level of protection, such as standard contractual clauses adopted by the European Commission to protect Personal Data, or the EU/US Privacy Shield as it may be revised or replaced, or any other valid transfer mechanisms that may be available in the future.
12. USER’S RIGHTS AND CONTACT DETAILS:
If GLASFORD processes personal information about the User, the Applicable regulation grants the following right to the User :
- The right to access the Data
- The right to rectify the Data
- The right to object to the collection and processing of its Data
- The right to erase of the Data
- The right to restrict the collection and processing of the data
- The right to the Data portability
These rights can be exercises by the User by sending a request to GLASFORD by e-mail or post mail to the following addresses:
E-mail address: compliance@glasford.com
Postal Address:
Glasford International Coöperatief U.A., PO BOX 15651, 1001 ND Amsterdam, The Netherlands
GLASFORD will make all reasonable and practical efforts to comply with such a request, so long as it is consistent with applicable law and professional standards.
GLASFORD reserves its right to verify the User’s identity.
The User is informed and understand that exercising certain rights may restrict or prevent access or use of the service.
If GLASFORD does not reply to the User or if the User is not satisfied with GLASFORD’s reply, the User has the right to complain to the EU Data Protection Authority (“DPA”) where an alleged infringement of applicable data protection law occurs (see : http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm)